Return & Refund Policy

Refund Policy

Thank you for shopping at Hygienuva!

If you wish to return the product purchased and get a refund, it must be reported to customer care with a valid reason within 48 hours of the purchase. It must also meet the following criteria :

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, sale items cannot be refunded.

Replacement Policy

We offer replacement of your purchase if it is Reported within 48 Hours of your order to our customer care. if Your replacement is approved it will be made when your product will reaches us. The conditions for replacement are as follows.  

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging without any damage.
• To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, sale items cannot be refunded.